Occurrence of Error 0xc00d11d1 (0xc00d4e86) is triggered by under many circumstances in Windows 8 and Windows 10. Usually, this error is associated with Windows Media Player, Xbox music app, Groove Music, or Music & TV. It appears when you wake a Windows 8 or a Windows 10 computer from Sleep. Let me assume a scenario as follows:
- You have a Windows 8 or 10 based computer, which has a DisplayPort or HDMI port, and integrated audio is attached to either of them. Or you have a computer with an all-in-one system that uses DisplayPort audio.
- And you’re playing audio using the Xbox music app or Windows Media Player or Groove Music or by Music & TV and the audio source is the monitor.
- You put the computer to sleep while the audio is playing, and after a while, you wake it back.
Now, in the above scenario, you might get an error while playing audio with Xbox Music app on Windows 8 or 10:
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Can't play. Make sure your computer's sound and video cards are working and have the latest drivers, then try again. 0xc00d11d1 (0xc00d4e86) |
Or if Windows media player was playing the audio on Windows 8 or Windows 10, then you might get the following error:
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An audio device was disconnected or reconfigured. Verify that the audio device is connected, and then try to play the item again. |
Error 0xc00d11d1 (0xc00d4e86) also appears with Groove Music and Movies & TV app in Windows 10. Following are the errors which one receives while getting into trouble of this error:
Groove Music (when audio was being played)
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Can’t play. We couldn’t find your audio device – are your headphones or speakers connected? If that’s not it, you can go to the desktop and tap the speaker icon in the system tray for more help. 0xc00d11d1 (0xc00d4e86) |
Music & TV (when a video was being played)
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Can’t play. We couldn’t find your audio device – are your headphones or speakers connected? If that’s not it, you can go to the desktop and tap the speaker icon in the system tray for more help. 0xc00d11d1 (0xc00d4e86) |
Why and Who Face This Error 0xc00d11d1 (0xc00d4e86)
The most significant cause of this error is the design. Usually, when no other audio device is connected to the computer, the only source of audio goes away when the monitor is powered OFF, or it may turn OFF by itself. Because of this, Xbox Music, Windows Media Player, Groove Music, or Movies & TV displays the said error and face trouble in playing media. But this error is specific for those users only who have some particular DisplayPort or HDMI monitors and is not supposed to show up for users who also have another audio source connected to their computers.
[Fix] Error 0xc00d11d1 (0xc00d4e86) Windows 10 No Audio Error When Wake UP
Hey, you don’t need to reinstall audio or video drivers as the resolution of this issue. That would be a too extreme step for resolving this issue. To get rid of this error, you have to take precautions by always remembering to add another source of audio to the computer, Xbox Music, Windows Media Player, Groove Music, or Movies & TV. If the monitor was turned OFF, then the computer will switch the audio to another source you connected and then switch back when you turn back ON the monitor.
And, to resume playback if no other audio devices are connected to the system when the monitor is powered off, you should open a different audio file or reopen the original audio file after the error message is displayed.
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